Privacy policy

Last updated: 18th September, 2025

Canadian Tropics (“we,” “our,” or “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

We follow the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada and comply with international standards such as the General Data Protection Regulation (GDPR) in the European Union and the California Consumer Privacy Act (CCPA).

Information We Collect

When you interact with Canadian Tropics, we may collect the following types of information:

Personal Information: Your name, email address, phone number, and billing details when you contact us, make inquiries, or book a service.
Usage Information: Data about how you use our website, such as IP address, browser type, device information, and pages visited.
Cookies and Tracking: Small files stored on your device to improve website performance, personalize content, and analyze traffic.

How We Use Your Information

We use your information for purposes including:

• Providing and managing our services
• Responding to inquiries and customer support
• Processing payments and reservations
• Sending updates, promotions, and newsletters (you may opt out anytime)
• Improving our website and services
• Meeting legal and regulatory requirements

Sharing of Information

We do not sell your personal information. We may share data only in the following cases:

Service Providers: With trusted partners who assist in payment processing, IT, or communications.
Legal Requirements: If required by law, regulation, or government request.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

Your Rights

Depending on where you live, you may have certain rights regarding your personal information:

Access and Correction: Request access to the data we hold about you and correct inaccuracies.
Data Portability: Ask for a copy of your information in a portable format.
Erasure (“Right to be Forgotten”): Request deletion of your information where legally applicable.
Cookies: Manage or disable cookies in your browser settings.

International Data Transfers

Since Canadian Tropics operates globally, your information may be transferred outside your country. We ensure proper safeguards (such as contractual protections) are in place to keep your data secure.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. While we take strong measures, no method of transmission or storage is completely secure.

Children’s Privacy

Our services are not directed toward children under 13. We do not knowingly collect personal information from children. If we learn we have done so, we will delete it immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions, concerns, or requests about this Privacy Policy, you can reach us at:

Canadian Tropics
[email protected]